Physiotherapy, also known as physical therapy, is a trusted healthcare profession that helps people restore movement, improve physical function, and enhance overall quality of life. At Cogent Rehab in Burlington, our experienced physiotherapists provide comprehensive assessments, accurate diagnoses, and evidence-based treatments for a wide range of conditions and injuries. Using proven methods such as therapeutic exercise, manual therapy, education, and lifestyle advice, our team develops personalized treatment plans to reduce pain, restore mobility, and promote long-term wellness. Whether you are: - Recovering from an injury or surgery - Managing a chronic condition like arthritis or multiple sclerosis - Seeking to improve balance, strength, or athletic performance Physiotherapy at Cogent Rehab can help you achieve your goals. Our mission is to go beyond pain relief to function, empowering clients of all ages and abilities to take an active role in their recovery. With over 20 years of experience and advanced training, our physiotherapists are committed to helping you move better, feel stronger, and live life with confidence. Request an appointment today at our Burlington physiotherapy clinic and take the first step toward lasting recovery and improved quality of life.

It’s normal to wonder whether physiotherapy or our other rehabilitation services are the right solution for your needs. At Cogent Rehab in Burlington, we want you to know that you are not alone in asking this question. Many of our patients have come to us after trying other treatments without success — and we are proud to have helped them finally find the relief and progress they were searching for. Our experienced physiotherapists take the time to listen to your concerns, answer your questions, and perform a thorough assessment of your condition. This ensures that we understand the full picture of your health and can recommend the most effective, evidence-based treatment options available. We encourage you to contact our clinic directly if you are unsure whether physiotherapy is right for you. Even if you have not found solutions elsewhere, our personalized, patient-centered approach may be the key to helping you move better, reduce pain, and restore your independence. Your next step? Request an appointment today. Let us show you how physiotherapy can make a meaningful difference in your recovery and quality of life.

Yes — at Cogent Rehab in Burlington, many of our patients have their treatments covered by insurance. If you have extended health benefits through your employer or a family member, or if you were involved in a motor vehicle accident, there is a strong likelihood that your care will be covered. **Extended Health Benefits** - Review the details of your coverage in your Extended Health Manual or check with your Human Resources department. Coverage varies depending on the plan, so confirming your eligibility is important. **Direct Billing for Your Convenience** - We can bill most major insurance companies directly on your behalf. This means less paperwork and faster access to care. **If Coverage Is Declined** - If, for any reason, your insurance provider does not approve the claim, you will be responsible for paying us directly. You can then seek reimbursement from your insurance provider. **Tip:** Patients injured in motor vehicle accidents (MVA) in Ontario may also qualify for treatment under auto insurance benefits (MIG and catastrophic guidelines). Our team can guide you through the process and help coordinate the necessary paperwork.

At Cogent Physical Rehabilitation Center in Burlington, we do not provide physiotherapy services covered under OHIP.

Who Qualifies for OHIP-Covered Physiotherapy?

OHIP-funded physiotherapy is available only at designated OHIP clinics for patients who meet specific eligibility criteria:

• Individuals under 18 years of age

• Individuals 65 years of age or older

• Patients who have had a related overnight hospital stay in Ontario and require physiotherapy for recovery

Where Can You Access OHIP Physiotherapy?

If you qualify, you must attend a clinic specifically designated by OHIP to provide these services. These clinics are funded by the Ontario government to serve patients under the program.

How We Can Help

While we are not an OHIP-funded clinic, we offer private, extended health benefits, WSIB, and motor vehicle accident (MVA) insurance coverage options for physiotherapy. This allows us to provide personalized, evidence-based care without the wait times often associated with OHIP programs.

If you’re unsure whether you qualify for OHIP coverage or would like to explore private physiotherapy options, contact our clinic. We’ll be happy to guide you toward the best care for your needs.

Yes, Cogent Physical Rehabilitation Center in Burlington accepts patients through the Workplace Safety and Insurance Board (WSIB) program.

How It Works

• To begin physiotherapy under WSIB, your claim must first be approved by WSIB.

• Once approved, your treatment at Cogent Rehab will be directly covered through the WSIB program.

• If your claim is still pending, you may choose to pay for your appointments upfront. Once your claim is approved, you can then be reimbursed through WSIB.

Our Support During the Process

We understand that navigating the WSIB system can feel overwhelming. Our team is here to:

• Guide you through the approval process

• Answer your questions about coverage and documentation

• Ensure your care continues smoothly while you wait for authorization

If you’ve been injured at work, contact our clinic today. We’ll help you understand your WSIB coverage and get started with a treatment plan designed to restore your mobility, reduce pain, and support your return to work.

No, you do not need a doctor’s referral to book a physiotherapy appointment at Cogent Physical Rehabilitation Center in Burlington. Patients can self-refer and begin treatment right away.

However, it’s important to check the details of your extended health benefits plan. While many insurance providers allow direct access to physiotherapy, some health plans may require a physician’s referral before they will reimburse treatment costs.

To avoid surprises, we recommend reviewing your benefits manual or speaking with your Human Resources department if you’re covered under an employer plan.

At Cogent Rehab, we make the process as smooth as possible so you can start your recovery without delay.

At your initial consultation at Cogent Physical Rehabilitation Center in Burlington, your physiotherapist will begin with a detailed interview and physical assessment to understand your condition, past medical history, lifestyle, and goals.

You won’t just leave with answers—we believe in starting treatment right away. That means you’ll begin to benefit from your first visit.

Depending on your needs, your treatment plan may include:

• Education about your condition and strategies to optimize recovery

• Manual therapy (hands-on techniques to restore movement and reduce pain)

• Therapeutic modalities, such as electrical stimulation, biofeedback training, or acupuncture

• Customized exercise programs to improve strength, mobility, balance and function

If you are a returning patient, your physiotherapist would also review your home exercise program and help you progress or regress them as needed and based on your goals.

Each session is designed to be personalized, evidence-based, and goal-oriented, helping you return to your normal activities as quickly and safely as possible.

At Cogent Rehab in Burlington, we want you to feel comfortable and get the most out of your visit. Here’s how you can prepare: **What to Wear** - For lower body injuries: shorts are ideal. - For upper body injuries: a t-shirt or tank top works best. **What to Bring** - Test reports, imaging results, or referral notes - Specific footwear, braces, or orthotics related to your problem - Photos of past injuries (if applicable) - Past exercise programs from other healthcare professionals **Arrival Time** - Arrive 15 minutes early for your first visit to complete intake forms (if not already completed online). **Insurance Information** - Bring your extended health benefits card for direct billing to your insurance provider. - For motor vehicle accident (MVA) cases, bring your claim number, case manager’s name, and contact information.

At Cogent Physical Rehabilitation Center in Burlington, we understand that when you’re in pain or dealing with limited mobility, you don’t want to wait weeks for care. That’s why we prioritize timely access to physiotherapy.

Most patients are booked to see a licensed physiotherapist within 24–48 hours of contacting our clinic. In most cases, same-day appointments may be available, especially for urgent needs.

We encourage you to call us or request an appointment online today so we can reserve a time that works best for you.

We accept patients who have claims through through auto insurance. Kindly, bring along your claim number, insurance adjuster’s contact information, and any other relevant information to your initial appointment.

We require 24 hours notice for the cancellation of your appointment, otherwise a $50 charge will apply.

There is free and ample parking at the back of the building. Patient can also park on Claridge street adjacent to New Street.

New physiotherapy patient assessments are usually booked for 1 hour, except for burn rehabilitation, which may take up to 2 hours (one session or two 1-hour sessions). Your initial consultation will allow your therapist to properly assess your problem, determine a prognosis, and create a treatment plan. Follow-up treatments range from 30 to 60 minutes, depending on the treatment plan. All appointment times are one-on-one with your physiotherapist. Please note that a small portion of your appointment time will be spent on session planning and documentation. The number of sessions you'll need will be determined by your condition, as all patients are assessed individually.